inCloudService

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TeamAgents_GetList

Test

The test form is only available for requests from the local machine.

SOAP 1.1

The following is a sample SOAP 1.1 request and response. The placeholders shown need to be replaced with actual values.

POST /inCloudWS.asmx HTTP/1.1
Host: incloudws.incontact.com
Content-Type: text/xml; charset=utf-8
Content-Length: length
SOAPAction: "inCloudService/TeamAgents_GetList"

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Header>
    <AuthenticationHeader xmlns="inCloudService">
      <Username>string</Username>
      <Password>string</Password>
    </AuthenticationHeader>
  </soap:Header>
  <soap:Body>
    <TeamAgents_GetList xmlns="inCloudService">
      <applicationId>string</applicationId>
      <teamNo>int</teamNo>
    </TeamAgents_GetList>
  </soap:Body>
</soap:Envelope>

HTTP/1.1 200 OK
Content-Type: text/xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <TeamAgents_GetListResponse xmlns="inCloudService">
      <TeamAgents_GetListResult>
        <inAgent>
          <AgentNo>int</AgentNo>
          <Password>string</Password>
          <TeamNo>int</TeamNo>
          <FirstName>string</FirstName>
          <MiddleName>string</MiddleName>
          <LastName>string</LastName>
          <Email>string</Email>
          <Status>Active or InActive or CURR or DISC</Status>
          <Notes>string</Notes>
          <SecurityProfileID>int</SecurityProfileID>
          <TeamName>string</TeamName>
          <LastLogin>dateTime</LastLogin>
          <LastModified>dateTime</LastModified>
          <CurrentState>string</CurrentState>
          <CurrentStationId>int</CurrentStationId>
          <CurrentSkillNo>int</CurrentSkillNo>
          <CurrentSkillName>string</CurrentSkillName>
          <UserName>string</UserName>
          <UserNameDomain>string</UserNameDomain>
          <ReportTo>int</ReportTo>
          <ReportToName>string</ReportToName>
          <ReportToFirstName>string</ReportToFirstName>
          <ReportToLastName>string</ReportToLastName>
          <EmailRefusalTimeout>int</EmailRefusalTimeout>
          <DocumentRefusalTimeout>int</DocumentRefusalTimeout>
          <ChatRefusalTimeout>int</ChatRefusalTimeout>
          <PhoneCallRefusalTimeout>int</PhoneCallRefusalTimeout>
          <VoiceMailRefusalTimeout>int</VoiceMailRefusalTimeout>
          <NtLoginName>string</NtLoginName>
          <CreateDate>dateTime</CreateDate>
          <EndDate>dateTime</EndDate>
          <IsSupervisor>boolean</IsSupervisor>
        </inAgent>
        <inAgent>
          <AgentNo>int</AgentNo>
          <Password>string</Password>
          <TeamNo>int</TeamNo>
          <FirstName>string</FirstName>
          <MiddleName>string</MiddleName>
          <LastName>string</LastName>
          <Email>string</Email>
          <Status>Active or InActive or CURR or DISC</Status>
          <Notes>string</Notes>
          <SecurityProfileID>int</SecurityProfileID>
          <TeamName>string</TeamName>
          <LastLogin>dateTime</LastLogin>
          <LastModified>dateTime</LastModified>
          <CurrentState>string</CurrentState>
          <CurrentStationId>int</CurrentStationId>
          <CurrentSkillNo>int</CurrentSkillNo>
          <CurrentSkillName>string</CurrentSkillName>
          <UserName>string</UserName>
          <UserNameDomain>string</UserNameDomain>
          <ReportTo>int</ReportTo>
          <ReportToName>string</ReportToName>
          <ReportToFirstName>string</ReportToFirstName>
          <ReportToLastName>string</ReportToLastName>
          <EmailRefusalTimeout>int</EmailRefusalTimeout>
          <DocumentRefusalTimeout>int</DocumentRefusalTimeout>
          <ChatRefusalTimeout>int</ChatRefusalTimeout>
          <PhoneCallRefusalTimeout>int</PhoneCallRefusalTimeout>
          <VoiceMailRefusalTimeout>int</VoiceMailRefusalTimeout>
          <NtLoginName>string</NtLoginName>
          <CreateDate>dateTime</CreateDate>
          <EndDate>dateTime</EndDate>
          <IsSupervisor>boolean</IsSupervisor>
        </inAgent>
      </TeamAgents_GetListResult>
    </TeamAgents_GetListResponse>
  </soap:Body>
</soap:Envelope>

SOAP 1.2

The following is a sample SOAP 1.2 request and response. The placeholders shown need to be replaced with actual values.

POST /inCloudWS.asmx HTTP/1.1
Host: incloudws.incontact.com
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Header>
    <AuthenticationHeader xmlns="inCloudService">
      <Username>string</Username>
      <Password>string</Password>
    </AuthenticationHeader>
  </soap12:Header>
  <soap12:Body>
    <TeamAgents_GetList xmlns="inCloudService">
      <applicationId>string</applicationId>
      <teamNo>int</teamNo>
    </TeamAgents_GetList>
  </soap12:Body>
</soap12:Envelope>

HTTP/1.1 200 OK
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Body>
    <TeamAgents_GetListResponse xmlns="inCloudService">
      <TeamAgents_GetListResult>
        <inAgent>
          <AgentNo>int</AgentNo>
          <Password>string</Password>
          <TeamNo>int</TeamNo>
          <FirstName>string</FirstName>
          <MiddleName>string</MiddleName>
          <LastName>string</LastName>
          <Email>string</Email>
          <Status>Active or InActive or CURR or DISC</Status>
          <Notes>string</Notes>
          <SecurityProfileID>int</SecurityProfileID>
          <TeamName>string</TeamName>
          <LastLogin>dateTime</LastLogin>
          <LastModified>dateTime</LastModified>
          <CurrentState>string</CurrentState>
          <CurrentStationId>int</CurrentStationId>
          <CurrentSkillNo>int</CurrentSkillNo>
          <CurrentSkillName>string</CurrentSkillName>
          <UserName>string</UserName>
          <UserNameDomain>string</UserNameDomain>
          <ReportTo>int</ReportTo>
          <ReportToName>string</ReportToName>
          <ReportToFirstName>string</ReportToFirstName>
          <ReportToLastName>string</ReportToLastName>
          <EmailRefusalTimeout>int</EmailRefusalTimeout>
          <DocumentRefusalTimeout>int</DocumentRefusalTimeout>
          <ChatRefusalTimeout>int</ChatRefusalTimeout>
          <PhoneCallRefusalTimeout>int</PhoneCallRefusalTimeout>
          <VoiceMailRefusalTimeout>int</VoiceMailRefusalTimeout>
          <NtLoginName>string</NtLoginName>
          <CreateDate>dateTime</CreateDate>
          <EndDate>dateTime</EndDate>
          <IsSupervisor>boolean</IsSupervisor>
        </inAgent>
        <inAgent>
          <AgentNo>int</AgentNo>
          <Password>string</Password>
          <TeamNo>int</TeamNo>
          <FirstName>string</FirstName>
          <MiddleName>string</MiddleName>
          <LastName>string</LastName>
          <Email>string</Email>
          <Status>Active or InActive or CURR or DISC</Status>
          <Notes>string</Notes>
          <SecurityProfileID>int</SecurityProfileID>
          <TeamName>string</TeamName>
          <LastLogin>dateTime</LastLogin>
          <LastModified>dateTime</LastModified>
          <CurrentState>string</CurrentState>
          <CurrentStationId>int</CurrentStationId>
          <CurrentSkillNo>int</CurrentSkillNo>
          <CurrentSkillName>string</CurrentSkillName>
          <UserName>string</UserName>
          <UserNameDomain>string</UserNameDomain>
          <ReportTo>int</ReportTo>
          <ReportToName>string</ReportToName>
          <ReportToFirstName>string</ReportToFirstName>
          <ReportToLastName>string</ReportToLastName>
          <EmailRefusalTimeout>int</EmailRefusalTimeout>
          <DocumentRefusalTimeout>int</DocumentRefusalTimeout>
          <ChatRefusalTimeout>int</ChatRefusalTimeout>
          <PhoneCallRefusalTimeout>int</PhoneCallRefusalTimeout>
          <VoiceMailRefusalTimeout>int</VoiceMailRefusalTimeout>
          <NtLoginName>string</NtLoginName>
          <CreateDate>dateTime</CreateDate>
          <EndDate>dateTime</EndDate>
          <IsSupervisor>boolean</IsSupervisor>
        </inAgent>
      </TeamAgents_GetListResult>
    </TeamAgents_GetListResponse>
  </soap12:Body>
</soap12:Envelope>