inCloudService
The following operations are supported. For a formal definition, please review the Service Description.
- AgentSession_Find
- AgentSession_GetList
- AgentSession_GetStatesList
- AgentSession_GetWarehousedList
- AgentSkill_Add
- AgentSkill_Delete
- AgentSkill_Find
- AgentSkill_GetList
- Agent_Add
- Agent_Find
- Agent_GetActiveList
- Agent_GetChangedList
- Agent_GetList
- Agent_GetLiveList
- Agent_SendIndicator
- Agent_SendMessage
- Agent_Update
- Agent_ValidateLogin
- CallDetailReport_GetList
- CallDetailReport_Run
- Callback_Add
- Callback_Delete
- Callback_Find
- Callback_GetList
- Callback_Update
- CampaignServiceLevel_GetList
- CampaignSkill_GetList
- Campaign_Add
- Campaign_Find
- Campaign_GetChangedList
- Campaign_GetList
- Campaign_Update
- ContactCustomData_GetList
- ContactState_Find
- ContactState_GetList
- Contact_Find
- Contact_GetACWWarehousedList
- Contact_GetContactStatistics
- Contact_GetExpandedCallDetail
- Contact_GetList
- Contact_GetLiveList
- Contact_GetLiveListExt
- Contact_GetWarehousedList
- Contact_Terminate
- DataDownloadReport_Run
- DataDownload_GetList
- Dialer_CheckCampaignListStatus
- Dialer_DownloadCampaignList
- Dialer_DownloadDoNotCallList
- Dialer_ExtractCampaignList
- Dialer_GetDialerAuditHistory
- Dialer_GetSytelCampaigns
- Dialer_UploadCampaignList
- Dialer_UploadDoNotCallList
- Disposition_Add
- Disposition_Find
- Disposition_GetChangedList
- Disposition_GetList
- Disposition_Update
- File_Delete
- File_DeleteFolder
- File_Exist
- File_Get
- File_GetList
- File_Put
- File_Rename
- File_UploadDataset
- GetLiveContactsByMedia
- GetSkillStatistics
- GetSystemTimeZones
- GetTimeInfo
- Outstate_Add
- Outstate_Find
- Outstate_GetChangedList
- Outstate_GetList
- Outstate_Update
- PointOfContact_Add
- PointOfContact_Find
- PointOfContact_GetChangedList
- PointOfContact_GetList
- PointOfContact_Update
- Profile_Find
- Profile_GetList
- RTAAgentState_Disconnect
- RTAAgentState_GetChangedList
- RTAAgentState_GetList
- RTAAgentState_GetListOrChanged
- Script_Find
- Script_GetChangedList
- Script_GetList
- Script_Signal
- Script_Spawn
- SkillDisposition_Add
- SkillDisposition_Delete
- SkillDisposition_GetList
- SkillSummary_Run
- Skill_Add
- Skill_Find
- Skill_GetAgentStats
- Skill_GetChangedList
- Skill_GetList
- Skill_GetServiceLevel
- Skill_GetStats
- Skill_Update
- Station_Add
- Station_Find
- Station_GetChangedList
- Station_GetList
- Station_Update
- SuppressedContact_Add
- SuppressedContact_Delete
- SuppressedContact_Get
- SuppressedContact_GetList
- SuppressedContact_Update
- TeamAgents_GetList
- TeamOutstate_Add
- TeamOutstate_GetList
- Team_Add
- Team_Find
- Team_GetChangedList
- Team_GetList
- Team_Update
- TestApplicationConnection
- TestAuthenticationConnection
- TestConnection