inCloudService
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PointOfContact_GetChangedList
Test
The test form is only available for requests from the local machine.SOAP 1.1
The following is a sample SOAP 1.1 request and response. The placeholders shown need to be replaced with actual values.
POST /inCloudWS.asmx HTTP/1.1 Host: incloudws.incontact.com Content-Type: text/xml; charset=utf-8 Content-Length: length SOAPAction: "inCloudService/PointOfContact_GetChangedList" <?xml version="1.0" encoding="utf-8"?> <soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"> <soap:Header> <AuthenticationHeader xmlns="inCloudService"> <Username>string</Username> <Password>string</Password> </AuthenticationHeader> </soap:Header> <soap:Body> <PointOfContact_GetChangedList xmlns="inCloudService"> <applicationId>string</applicationId> <since>dateTime</since> </PointOfContact_GetChangedList> </soap:Body> </soap:Envelope>
HTTP/1.1 200 OK Content-Type: text/xml; charset=utf-8 Content-Length: length <?xml version="1.0" encoding="utf-8"?> <soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"> <soap:Body> <PointOfContact_GetChangedListResponse xmlns="inCloudService"> <PointOfContact_GetChangedListResult> <inPointOfContact> <ContactCode>int</ContactCode> <ContactDescription>string</ContactDescription> <Status>Active or InActive or CURR or DISC</Status> <Notes>string</Notes> <ScriptName>string</ScriptName> <DefaultSkillNo>int</DefaultSkillNo> <MediaType>Undefined or EMail or FAX or Chat or PhoneCall or VoiceMail or WorkItem</MediaType> <PhoneNumber>string</PhoneNumber> <EmailAddress>string</EmailAddress> <ChatName>string</ChatName> <OutboundSkill>boolean</OutboundSkill> <SLASeconds>int</SLASeconds> <CampaignNo>int</CampaignNo> <CampaignName>string</CampaignName> <LastModified>dateTime</LastModified> </inPointOfContact> <inPointOfContact> <ContactCode>int</ContactCode> <ContactDescription>string</ContactDescription> <Status>Active or InActive or CURR or DISC</Status> <Notes>string</Notes> <ScriptName>string</ScriptName> <DefaultSkillNo>int</DefaultSkillNo> <MediaType>Undefined or EMail or FAX or Chat or PhoneCall or VoiceMail or WorkItem</MediaType> <PhoneNumber>string</PhoneNumber> <EmailAddress>string</EmailAddress> <ChatName>string</ChatName> <OutboundSkill>boolean</OutboundSkill> <SLASeconds>int</SLASeconds> <CampaignNo>int</CampaignNo> <CampaignName>string</CampaignName> <LastModified>dateTime</LastModified> </inPointOfContact> </PointOfContact_GetChangedListResult> </PointOfContact_GetChangedListResponse> </soap:Body> </soap:Envelope>
SOAP 1.2
The following is a sample SOAP 1.2 request and response. The placeholders shown need to be replaced with actual values.
POST /inCloudWS.asmx HTTP/1.1 Host: incloudws.incontact.com Content-Type: application/soap+xml; charset=utf-8 Content-Length: length <?xml version="1.0" encoding="utf-8"?> <soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope"> <soap12:Header> <AuthenticationHeader xmlns="inCloudService"> <Username>string</Username> <Password>string</Password> </AuthenticationHeader> </soap12:Header> <soap12:Body> <PointOfContact_GetChangedList xmlns="inCloudService"> <applicationId>string</applicationId> <since>dateTime</since> </PointOfContact_GetChangedList> </soap12:Body> </soap12:Envelope>
HTTP/1.1 200 OK Content-Type: application/soap+xml; charset=utf-8 Content-Length: length <?xml version="1.0" encoding="utf-8"?> <soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope"> <soap12:Body> <PointOfContact_GetChangedListResponse xmlns="inCloudService"> <PointOfContact_GetChangedListResult> <inPointOfContact> <ContactCode>int</ContactCode> <ContactDescription>string</ContactDescription> <Status>Active or InActive or CURR or DISC</Status> <Notes>string</Notes> <ScriptName>string</ScriptName> <DefaultSkillNo>int</DefaultSkillNo> <MediaType>Undefined or EMail or FAX or Chat or PhoneCall or VoiceMail or WorkItem</MediaType> <PhoneNumber>string</PhoneNumber> <EmailAddress>string</EmailAddress> <ChatName>string</ChatName> <OutboundSkill>boolean</OutboundSkill> <SLASeconds>int</SLASeconds> <CampaignNo>int</CampaignNo> <CampaignName>string</CampaignName> <LastModified>dateTime</LastModified> </inPointOfContact> <inPointOfContact> <ContactCode>int</ContactCode> <ContactDescription>string</ContactDescription> <Status>Active or InActive or CURR or DISC</Status> <Notes>string</Notes> <ScriptName>string</ScriptName> <DefaultSkillNo>int</DefaultSkillNo> <MediaType>Undefined or EMail or FAX or Chat or PhoneCall or VoiceMail or WorkItem</MediaType> <PhoneNumber>string</PhoneNumber> <EmailAddress>string</EmailAddress> <ChatName>string</ChatName> <OutboundSkill>boolean</OutboundSkill> <SLASeconds>int</SLASeconds> <CampaignNo>int</CampaignNo> <CampaignName>string</CampaignName> <LastModified>dateTime</LastModified> </inPointOfContact> </PointOfContact_GetChangedListResult> </PointOfContact_GetChangedListResponse> </soap12:Body> </soap12:Envelope>