inCloudService

Click here for a complete list of operations.

CampaignSkill_GetList

Test

The test form is only available for requests from the local machine.

SOAP 1.1

The following is a sample SOAP 1.1 request and response. The placeholders shown need to be replaced with actual values.

POST /inCloudWS.asmx HTTP/1.1
Host: incloudws.incontact.com
Content-Type: text/xml; charset=utf-8
Content-Length: length
SOAPAction: "inCloudService/CampaignSkill_GetList"

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Header>
    <AuthenticationHeader xmlns="inCloudService">
      <Username>string</Username>
      <Password>string</Password>
    </AuthenticationHeader>
  </soap:Header>
  <soap:Body>
    <CampaignSkill_GetList xmlns="inCloudService">
      <applicationId>string</applicationId>
      <campaignNo>int</campaignNo>
    </CampaignSkill_GetList>
  </soap:Body>
</soap:Envelope>

HTTP/1.1 200 OK
Content-Type: text/xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <CampaignSkill_GetListResponse xmlns="inCloudService">
      <CampaignSkill_GetListResult>
        <inSkill>
          <SkillNo>int</SkillNo>
          <SkillName>string</SkillName>
          <MediaType>Undefined or EMail or FAX or Chat or PhoneCall or VoiceMail or WorkItem</MediaType>
          <Status>Active or InActive or CURR or DISC</Status>
          <CampaignNo>int</CampaignNo>
          <OutboundSkill>boolean</OutboundSkill>
          <SLASeconds>int</SLASeconds>
          <SLAPercent>int</SLAPercent>
          <Notes>string</Notes>
          <Description>string</Description>
          <Interruptible>boolean</Interruptible>
          <FromEmailEditable>boolean</FromEmailEditable>
          <FromEmailAddress>string</FromEmailAddress>
          <UseDispositions>boolean</UseDispositions>
          <RequireDispositions>boolean</RequireDispositions>
          <DispositionTimer>int</DispositionTimer>
          <QueueInitPriority>int</QueueInitPriority>
          <QueueAcceleration>int</QueueAcceleration>
          <QueueFunction>Linear</QueueFunction>
          <QueueMaxPriority>int</QueueMaxPriority>
          <ActiveMinWorkTime>int</ActiveMinWorkTime>
          <OverrideCallerID>boolean</OverrideCallerID>
          <CallerIDNumber>string</CallerIDNumber>
          <UseScreenPops>boolean</UseScreenPops>
          <UseCustomScreenPops>boolean</UseCustomScreenPops>
          <CustomScreenPopApp>string</CustomScreenPopApp>
          <CampaignName>string</CampaignName>
          <LastModified>dateTime</LastModified>
          <ShortAbandonThreshold>int</ShortAbandonThreshold>
          <UseShortAbandonThreshold>boolean</UseShortAbandonThreshold>
          <IncludeShortAbandons>boolean</IncludeShortAbandons>
          <IncludeOtherAbandons>boolean</IncludeOtherAbandons>
          <CustomScriptID>int</CustomScriptID>
          <CustomScriptName>string</CustomScriptName>
          <IsDialer>boolean</IsDialer>
          <EnableBlending>boolean</EnableBlending>
        </inSkill>
        <inSkill>
          <SkillNo>int</SkillNo>
          <SkillName>string</SkillName>
          <MediaType>Undefined or EMail or FAX or Chat or PhoneCall or VoiceMail or WorkItem</MediaType>
          <Status>Active or InActive or CURR or DISC</Status>
          <CampaignNo>int</CampaignNo>
          <OutboundSkill>boolean</OutboundSkill>
          <SLASeconds>int</SLASeconds>
          <SLAPercent>int</SLAPercent>
          <Notes>string</Notes>
          <Description>string</Description>
          <Interruptible>boolean</Interruptible>
          <FromEmailEditable>boolean</FromEmailEditable>
          <FromEmailAddress>string</FromEmailAddress>
          <UseDispositions>boolean</UseDispositions>
          <RequireDispositions>boolean</RequireDispositions>
          <DispositionTimer>int</DispositionTimer>
          <QueueInitPriority>int</QueueInitPriority>
          <QueueAcceleration>int</QueueAcceleration>
          <QueueFunction>Linear</QueueFunction>
          <QueueMaxPriority>int</QueueMaxPriority>
          <ActiveMinWorkTime>int</ActiveMinWorkTime>
          <OverrideCallerID>boolean</OverrideCallerID>
          <CallerIDNumber>string</CallerIDNumber>
          <UseScreenPops>boolean</UseScreenPops>
          <UseCustomScreenPops>boolean</UseCustomScreenPops>
          <CustomScreenPopApp>string</CustomScreenPopApp>
          <CampaignName>string</CampaignName>
          <LastModified>dateTime</LastModified>
          <ShortAbandonThreshold>int</ShortAbandonThreshold>
          <UseShortAbandonThreshold>boolean</UseShortAbandonThreshold>
          <IncludeShortAbandons>boolean</IncludeShortAbandons>
          <IncludeOtherAbandons>boolean</IncludeOtherAbandons>
          <CustomScriptID>int</CustomScriptID>
          <CustomScriptName>string</CustomScriptName>
          <IsDialer>boolean</IsDialer>
          <EnableBlending>boolean</EnableBlending>
        </inSkill>
      </CampaignSkill_GetListResult>
    </CampaignSkill_GetListResponse>
  </soap:Body>
</soap:Envelope>

SOAP 1.2

The following is a sample SOAP 1.2 request and response. The placeholders shown need to be replaced with actual values.

POST /inCloudWS.asmx HTTP/1.1
Host: incloudws.incontact.com
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Header>
    <AuthenticationHeader xmlns="inCloudService">
      <Username>string</Username>
      <Password>string</Password>
    </AuthenticationHeader>
  </soap12:Header>
  <soap12:Body>
    <CampaignSkill_GetList xmlns="inCloudService">
      <applicationId>string</applicationId>
      <campaignNo>int</campaignNo>
    </CampaignSkill_GetList>
  </soap12:Body>
</soap12:Envelope>

HTTP/1.1 200 OK
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Body>
    <CampaignSkill_GetListResponse xmlns="inCloudService">
      <CampaignSkill_GetListResult>
        <inSkill>
          <SkillNo>int</SkillNo>
          <SkillName>string</SkillName>
          <MediaType>Undefined or EMail or FAX or Chat or PhoneCall or VoiceMail or WorkItem</MediaType>
          <Status>Active or InActive or CURR or DISC</Status>
          <CampaignNo>int</CampaignNo>
          <OutboundSkill>boolean</OutboundSkill>
          <SLASeconds>int</SLASeconds>
          <SLAPercent>int</SLAPercent>
          <Notes>string</Notes>
          <Description>string</Description>
          <Interruptible>boolean</Interruptible>
          <FromEmailEditable>boolean</FromEmailEditable>
          <FromEmailAddress>string</FromEmailAddress>
          <UseDispositions>boolean</UseDispositions>
          <RequireDispositions>boolean</RequireDispositions>
          <DispositionTimer>int</DispositionTimer>
          <QueueInitPriority>int</QueueInitPriority>
          <QueueAcceleration>int</QueueAcceleration>
          <QueueFunction>Linear</QueueFunction>
          <QueueMaxPriority>int</QueueMaxPriority>
          <ActiveMinWorkTime>int</ActiveMinWorkTime>
          <OverrideCallerID>boolean</OverrideCallerID>
          <CallerIDNumber>string</CallerIDNumber>
          <UseScreenPops>boolean</UseScreenPops>
          <UseCustomScreenPops>boolean</UseCustomScreenPops>
          <CustomScreenPopApp>string</CustomScreenPopApp>
          <CampaignName>string</CampaignName>
          <LastModified>dateTime</LastModified>
          <ShortAbandonThreshold>int</ShortAbandonThreshold>
          <UseShortAbandonThreshold>boolean</UseShortAbandonThreshold>
          <IncludeShortAbandons>boolean</IncludeShortAbandons>
          <IncludeOtherAbandons>boolean</IncludeOtherAbandons>
          <CustomScriptID>int</CustomScriptID>
          <CustomScriptName>string</CustomScriptName>
          <IsDialer>boolean</IsDialer>
          <EnableBlending>boolean</EnableBlending>
        </inSkill>
        <inSkill>
          <SkillNo>int</SkillNo>
          <SkillName>string</SkillName>
          <MediaType>Undefined or EMail or FAX or Chat or PhoneCall or VoiceMail or WorkItem</MediaType>
          <Status>Active or InActive or CURR or DISC</Status>
          <CampaignNo>int</CampaignNo>
          <OutboundSkill>boolean</OutboundSkill>
          <SLASeconds>int</SLASeconds>
          <SLAPercent>int</SLAPercent>
          <Notes>string</Notes>
          <Description>string</Description>
          <Interruptible>boolean</Interruptible>
          <FromEmailEditable>boolean</FromEmailEditable>
          <FromEmailAddress>string</FromEmailAddress>
          <UseDispositions>boolean</UseDispositions>
          <RequireDispositions>boolean</RequireDispositions>
          <DispositionTimer>int</DispositionTimer>
          <QueueInitPriority>int</QueueInitPriority>
          <QueueAcceleration>int</QueueAcceleration>
          <QueueFunction>Linear</QueueFunction>
          <QueueMaxPriority>int</QueueMaxPriority>
          <ActiveMinWorkTime>int</ActiveMinWorkTime>
          <OverrideCallerID>boolean</OverrideCallerID>
          <CallerIDNumber>string</CallerIDNumber>
          <UseScreenPops>boolean</UseScreenPops>
          <UseCustomScreenPops>boolean</UseCustomScreenPops>
          <CustomScreenPopApp>string</CustomScreenPopApp>
          <CampaignName>string</CampaignName>
          <LastModified>dateTime</LastModified>
          <ShortAbandonThreshold>int</ShortAbandonThreshold>
          <UseShortAbandonThreshold>boolean</UseShortAbandonThreshold>
          <IncludeShortAbandons>boolean</IncludeShortAbandons>
          <IncludeOtherAbandons>boolean</IncludeOtherAbandons>
          <CustomScriptID>int</CustomScriptID>
          <CustomScriptName>string</CustomScriptName>
          <IsDialer>boolean</IsDialer>
          <EnableBlending>boolean</EnableBlending>
        </inSkill>
      </CampaignSkill_GetListResult>
    </CampaignSkill_GetListResponse>
  </soap12:Body>
</soap12:Envelope>