inCloudService
Click here for a complete list of operations.
Agent_SendIndicator
Test
The test form is only available for requests from the local machine.SOAP 1.1
The following is a sample SOAP 1.1 request and response. The placeholders shown need to be replaced with actual values.
POST /inCloudWS.asmx HTTP/1.1 Host: incloudws.incontact.com Content-Type: text/xml; charset=utf-8 Content-Length: length SOAPAction: "inCloudService/Agent_SendIndicator" <?xml version="1.0" encoding="utf-8"?> <soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"> <soap:Header> <AuthenticationHeader xmlns="inCloudService"> <Username>string</Username> <Password>string</Password> </AuthenticationHeader> </soap:Header> <soap:Body> <Agent_SendIndicator xmlns="inCloudService"> <applicationId>string</applicationId> <indicator> <Scope>Agent or Station or Team or Skill or Bus</Scope> <TargetList> <int>int</int> <int>int</int> </TargetList> <IndicatorType>OpenURL or ShowCustomForm or SpawnScript or SignalScript or RunExe</IndicatorType> <Action>string</Action> <ToolTip>string</ToolTip> <ImageFile_NG_ONLY>string</ImageFile_NG_ONLY> <IndicatorName_NG_ONLY>string</IndicatorName_NG_ONLY> <IndicatorID_PRO_ONLY>int</IndicatorID_PRO_ONLY> <MenuItemID_PRO_ONLY>int</MenuItemID_PRO_ONLY> </indicator> </Agent_SendIndicator> </soap:Body> </soap:Envelope>
HTTP/1.1 200 OK Content-Type: text/xml; charset=utf-8 Content-Length: length <?xml version="1.0" encoding="utf-8"?> <soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"> <soap:Body> <Agent_SendIndicatorResponse xmlns="inCloudService" /> </soap:Body> </soap:Envelope>
SOAP 1.2
The following is a sample SOAP 1.2 request and response. The placeholders shown need to be replaced with actual values.
POST /inCloudWS.asmx HTTP/1.1 Host: incloudws.incontact.com Content-Type: application/soap+xml; charset=utf-8 Content-Length: length <?xml version="1.0" encoding="utf-8"?> <soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope"> <soap12:Header> <AuthenticationHeader xmlns="inCloudService"> <Username>string</Username> <Password>string</Password> </AuthenticationHeader> </soap12:Header> <soap12:Body> <Agent_SendIndicator xmlns="inCloudService"> <applicationId>string</applicationId> <indicator> <Scope>Agent or Station or Team or Skill or Bus</Scope> <TargetList> <int>int</int> <int>int</int> </TargetList> <IndicatorType>OpenURL or ShowCustomForm or SpawnScript or SignalScript or RunExe</IndicatorType> <Action>string</Action> <ToolTip>string</ToolTip> <ImageFile_NG_ONLY>string</ImageFile_NG_ONLY> <IndicatorName_NG_ONLY>string</IndicatorName_NG_ONLY> <IndicatorID_PRO_ONLY>int</IndicatorID_PRO_ONLY> <MenuItemID_PRO_ONLY>int</MenuItemID_PRO_ONLY> </indicator> </Agent_SendIndicator> </soap12:Body> </soap12:Envelope>
HTTP/1.1 200 OK Content-Type: application/soap+xml; charset=utf-8 Content-Length: length <?xml version="1.0" encoding="utf-8"?> <soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope"> <soap12:Body> <Agent_SendIndicatorResponse xmlns="inCloudService" /> </soap12:Body> </soap12:Envelope>